Donation support

Refund policy

Donations are generally final because funds may be committed quickly to the selected area of support.

When to request help

Contact support promptly if a donation was duplicated, entered with the wrong amount, made without authorization, or affected by a clear technical error.

How requests are reviewed

Include the receipt email, transaction date, amount, and a short explanation. Do not send complete card numbers or security codes. Requests are reviewed individually and may depend on payment processor rules, the status of the funds, and applicable law.

Processing time

If a refund is approved, it is returned through the original payment method. Banks and card networks may require additional time before the credit appears.